What is the business trying to do that it cannot yet do reliably?

• What outcome the business is trying to produce.
• What currently breaks, slows down, leaks value, or requires constant intervention.
• Who operates the work and who owns the decision.
• Which tools, data, vendors, or permissions are involved.
• What has already been attempted.
• What evidence would prove the capability was working.
• Whether the need is exploratory, urgent, or already budgeted.
• Whether regulated, confidential, or customer-controlled data is involved.

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